Refund policy

 

Due to the nature of our products, we do not offer refunds. This includes unused, opened, or sealed items.

As our tanning creams are classified as personal care items, we cannot accept returns for hygiene and safety reasons. We advise customers to review product descriptions and ingredients carefully before purchasing.

Everyone's skin is different. While we strive to make the best possible tanning products that are suitable for all skin types, we can not guarantee results from person to person. We do not accept refunds based on expectations of results.

If your order arrives damaged, incorrect, or faulty, please contact us at info@skinjam.co.uk within 7 days of delivery, and we will review the issue on a case-by-case basis.